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Payment Methods

1. Introduction
This Payment Methods section outlines the available payment options on the Graceoli website, with the aim of providing a clear, secure, and reliable checkout experience.

All transactions are processed through authorised and certified payment systems that comply with internationally recognised security standards. Payments are handled securely to ensure a safe and dependable purchasing process.

2. Accepted Payment Methods
To offer flexibility and convenience, we accept the following major credit and debit cards:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

Payments are processed in real time, and an order is considered confirmed only after successful payment authorisation.
No payment card details are stored on our website. All payment information is securely handled by authorised third-party payment service providers.

3. Transaction Security
All transactions conducted on the website are protected using SSL encryption, ensuring that sensitive information is transmitted securely.

Payments are processed through systems that comply with PCI DSS international security standards, ensuring that personal and financial information remains protected against unauthorised access.

4. Order Confirmation and Verification
Once payment has been successfully authorised, customers will receive an order confirmation containing the essential order details.

Automated verification systems may be used to validate payment and order information.
If a transaction is declined, incomplete, or identified as irregular, the order will not be processed and the customer will be notified accordingly.

5. Currency and Applicable Taxes
All prices displayed on the Graceoli website are shown in Australian dollars (AUD) and include applicable taxes in accordance with Australian regulations.

No additional payment handling fees are charged at checkout.
The amount charged will correspond exactly to the total displayed at the time of order confirmation.

6. Contact Information
For enquiries or assistance related to payments, customers may contact Graceoli using the details below:

Email: pr@graceoli.com
Phone: +65 (874) 00788
Address: APT BLK 107 SERANGOON NORTH AVENUE 1 #13-681, SINGAPORE 550107, SINGAPORE
Customer Service Hours: Monday to Friday, 9:00 am – 5:00 pm (AEST, excluding public holidays)
Delivery Area: Australia

Graceoli is committed to providing secure, transparent, and dependable payment options for customers shopping within Australia.